

Frequently Asked Questions
FAQ
1. My child is in school and I need an after school appointment. Is that available?
"After school" and first of the day appointments are in high-demand. Priority is given to established clients.
2. Do you take Medicaid?
We are enrolled with most Medicaid plans. Reach out to us for availability. We do not take Trillium Health.
3. Does my child need therapy? I don't think play therapy is right for my child since he's not talking with you or playing.
That is the beauty of what we do. Kids don't need to talk or feel pressured to talk. In addition to play therapy, each therapist utilizes various treatment modalities, such as Cognitive Behavioral Therapy or Solution Focused Therapy (if they think they are too "old" to play). Kids with trauma may often seem distracted and will often shut down when it comes to talking directly about issues close to them or feelings. THIS IS OK! What is important is that we build a rapport and a connection where they feel safe and worthy. We will go from there.
4. How do I refer to you?
The quickset way is to e-mail us at playprojectnc@gmail.com. We will send you a link to our secure portal, Simple Practice, to get started. All forms are in electronic version.
5. Do I need a doctor order?
No you do not, however Tricare Prime will need an authorization for service as we are a certified out-of- network Tricare Provider.
6. How often does he need to come to therapy?
Initially weekly sessions are ideal to build rapport. After this, weekly or every other week sessions are the most common course of treatment. Consistency is important.
7. Does my child need to be at intake?
No, this is with just the caregiver.
8. Will I be a part of my child's session?
This will depend on our your child's treatment goals. They are designed with your child in mind, but support and coaching is available. Children with attachment related goals may require the participation of the parent in therapy.
9. I would like to talk before the session about what is going on. Can I do that?
It is best to send an update on anything new through a weekly parent check-in prior to each session. You may also e-maiI us with any changes or updates. It is preferred to not to take time away from the child's time as this can also be anxiety provoking and disruptive to the treatment process. We can set up a parent session to discuss issues more in depth and problem solve if needed.
10. Can I bring other children with me?
I do not mind if you need to bring other children, but the therapy room is for the client only. Waiting room space is limited. If I need you to be a part of our session, other children do not need to be present as this takes away from treatment. It also my policy that the therapy room is for the client only.
11. Do I correct my child in session if they are not listening or following directions?
No. Therapy is not a time to correct or educate a child. All behavior has a purpose and what they are or are not doing is important. We will redirect if needed and make sure they are safe. They need to understand that our office is a safe space where they will not be judged on what is "wrong or right" and that all feelings are okay.

